Care and Services: Ensuring Lasting Elegance

Your attaché x is crafted from the finest materials, designed with meticulous attention to detail to provide years of reliable service and style. To ensure its longevity and maintain its beautiful appearance, we recommend proper care and are here to support you with our dedicated services.

Caring for Your attaché x

Full-Grain Leather Exterior:

Our attaché x is made from premium full-grain leather, celebrated for its durability and ability to develop a unique patina over time. To preserve its quality:

  • Cleaning: For general cleaning, gently wipe the surface with a soft, dry, or slightly damp cloth. Avoid using excessive water. For specific stains, consult a leather care professional or use a cleaner specifically designed for full-grain leather, always testing on an inconspicuous area first.
  • Conditioning: Periodically applying a quality leather conditioner helps maintain the leather’s suppleness, protects it, and enhances the natural patina development. Choose a conditioner suitable for full-grain leather and follow the product’s instructions carefully.
  • Avoid Hazards: Protect your bag from prolonged exposure to extreme heat, direct sunlight, humidity, and water. Should it get wet, gently pat it dry with a soft cloth and allow it to air dry naturally away from direct heat sources. Keep it away from sharp objects, greasy substances, perfumes, and harsh chemicals.

Poly-Fabric Interior:

The durable poly-fabric interior is selected for its stain resistance and ease of maintenance.

  • Cleaning: Wipe up spills promptly with a dry or slightly damp cloth. For more persistent marks, a mild soap solution on a damp cloth may be effective, but always test on a small, hidden area first. Avoid harsh chemicals or abrasive cleaners.

Storage:

Proper storage helps maintain the shape and condition of your attaché x:

  • When not in use, store your bag preferably in its original dust bag or a soft, breathable fabric bag to protect it from dust and scratches.
  • Avoid overfilling the bag to prevent straining the materials and structure. Consider lightly stuffing it with soft paper to help maintain its shape during longer periods of storage.
  • Store in a cool, dry place away from direct sunlight and heat sources.

Our Commitment to You

One-Year Warranty:

Your attaché x comes with a one-year warranty against manufacturing defects, reflecting our confidence in its quality and craftsmanship. For full details on the warranty coverage and terms, please visit our warranty page:

Repair and Care Services:

Beyond the warranty period, we offer dedicated repair and care services to help maintain your attaché x throughout its life. Whether it needs a refresh or a specific repair, our team is ready to assist. Please contact our customer service team to discuss your needs and initiate a service request via the owner’s menu on your item page on ownerlock.net (You have to be registered, logged in, and have your attaché x registered to your OwnerLock® account).

We are dedicated to ensuring you enjoy your attaché x for many years to come. Should you have any questions about caring for your bag or require support, please do not hesitate to reach out.

Subscribe to our Business Journal newsletter.

Stay in touch with the latest developments with attaché x, business elegance tips, business technology and business transformation.

We don’t spam. Read our privacy policy for more info.